About Odoo ERP
What is Odoo ERP and how does it compare to other ERP solutions?
Odoo ERP is a comprehensive business management software suite that includes over 30 core modules covering CRM, sales, inventory, manufacturing, accounting, and more. Compared to traditional ERP systems like SAP, Oracle, or Microsoft Dynamics, Odoo offers several advantages: 70-80% lower cost, faster implementation (3-6 months vs 12-24 months), user-friendly interface, high customization flexibility, and a thriving global community of 10+ million users. Odoo's modular architecture allows businesses to implement specific functionalities as needed, avoiding excessive initial investment.
Is Odoo suitable for small and medium-sized businesses?
Absolutely. Odoo is designed with flexibility in mind, making it suitable for businesses ranging from 10 to 1,000+ employees. For SMEs in Vietnam, Odoo provides several specific advantages: reasonable cost alignment with typical SME budgets, 100% Vietnamese interface, compliance with Vietnamese accounting/tax regulations (including reports according to Circular 133, 200), and scalability that grows with your business. BANNA has successfully implemented Odoo for over 20 SMEs across manufacturing, trading, and service sectors in Vietnam.
What's the difference between Odoo Community and Odoo Enterprise?
Odoo comes in two main versions:
Odoo Community (Free):
- Completely open-source
- Includes basic modules
- No official support from Odoo S.A.
- Community development and support
- Lacks some advanced features
Odoo Enterprise (Paid):
- Includes all Community features
- Additional 30+ advanced modules (Approvals, Quality, PLM, Documents, etc.)
- Enhanced user interface
- Built-in integrations with Outlook, Google Drive, etc.
- Official support from Odoo S.A.
- Source code warranty (bug fixes)
- Immediate security updates
BANNA can implement either version depending on your needs and will advise which version best fits your scale and budget.
Implementation Process
How long does Odoo implementation typically take?
Implementation duration depends on company size and the number of modules:
- Small businesses (10-50 employees): 2-3 months
- Medium businesses (50-200 employees): 3-5 months
- Large businesses (200+ employees): 5-8 months
With BANNA's Agile methodology, we divide projects into phases of 2-4 weeks each, allowing you to start using individual modules as soon as they're ready, without waiting for the entire system to be completed. Typically, phases are implemented in this order: Core modules (Sales, CRM, Inventory) → Operational modules (Manufacturing, Purchase) → Finance modules (Accounting, Invoicing) → Advanced modules (Business Intelligence, Forecasting).
How does data migration from legacy systems to Odoo work?
BANNA follows a structured 5-step migration process to ensure data integrity:
- Current Data Assessment: Analyzing source data structure, quality (duplicates, gaps), and prioritizing by importance
- Mapping Design: Creating mapping tables between old and new systems, defining conversion rules, identifying data requiring cleaning
- Migration Tool Development: Building automated migration scripts, establishing validation processes, preparing data fallbacks
- Test Migration: Running migration in test environment, verifying migrated data, adjusting scripts as needed
- Official Migration: Executing migration in production, post-migration verification, maintaining parallel systems during initial phase
We ensure complete data integrity, with no information loss during the transition process.
How do you ensure employees effectively use the new system?
BANNA applies a "Train-the-Trainer" approach in three phases:
- Key User Training: Selecting 2-3 representatives from each department as key users, providing in-depth module training, teaching basic troubleshooting skills
- End User Training: Key users help train departmental staff with BANNA experts available for questions, practicing on real data in UAT environment
- Post-Golive Support: BANNA experts onsite for 1-2 weeks after golive, addressing emergent situations, evaluating adoption rates and providing supplementary training if needed
All training materials are 100% Vietnamese-localized, including videos, SOPs, user manuals, and online knowledge base. User proficiency is evaluated through tests and practical exercises.
Security & Technology
Where is our business data stored and is it secure?
BANNA offers two data storage options:
1. Cloud Hosting:
- Data stored at AWS Singapore data center
- ISO 27001, SOC 1/2/3 security certifications
- AES-256 encryption for static data
- SSL/TLS for data transmission
- Daily backups with 30-day retention
- Disaster Recovery with 4-hour RPO, 8-hour RTO
2. On-Premises:
- Data stored on your company servers
- BANNA assists with security infrastructure setup
- Compliance with your internal security policies
- VPN connection for remote support
- Backup solution ensuring business continuity
In all cases, BANNA signs NDAs (Non-Disclosure Agreements) to protect your business information. Data ownership remains completely with your company.
Can Odoo integrate with our other software?
Yes, Odoo has excellent integration capabilities with most popular software through APIs. BANNA has successfully completed numerous projects integrating Odoo with:
Accounting software: Misa
E-commerce platforms: Magento, Shopify
CRM/Marketing tools: Salesforce, HubSpot, ActiveCampaign
Industry-specific software: MES, WMS systems
Payment processors: VietQR, VNPay, Stripe, PayPal
Our technical team can develop custom connectors if standard ones aren't available. We use REST API, JSON-RPC, XML-RPC, and SOAP standards to ensure compatibility and security.
Costs & ROI
What are the real costs of implementing Odoo?
Odoo implementation costs include:
1. Odoo Enterprise License (if chosen):
- Based on user count and applications
- Annual or long-term commitment (1, 3, or 5 years)
- Ranging from $10-30 USD/user/month
2. Implementation Fees (one-time):
- Business analysis and system design
- Customization for specific requirements
- Data migration from legacy systems
- User training
- Golive support
3. Infrastructure Costs (recurring):
- Cloud hosting or on-premises
- Backup and disaster recovery
- Security and monitoring
4. Maintenance Fees (recurring):
- Version updates
- Bug fixes
- Technical support
BANNA provides all-inclusive transparent pricing with no hidden costs. Small businesses can start with investments from 150-300 million VND, while medium-sized businesses typically invest 300-700 million VND depending on implementation scope.
What's the typical ROI when implementing Odoo ERP?
Based on data from completed projects, BANNA records the following average ROI:
- Average payback period: 12-18 months
- ROI after 3 years: 200-350%
Factors contributing to ROI include:
Direct cost savings:
- 30-40% inventory cost reduction through better management
- 20-25% operational cost reduction through automation
- 15-20% administrative personnel cost reduction
Revenue increases:
- 10-15% sales increase through better customer management
- 5-10% increase in lead-to-customer conversion rates
Efficiency improvements:
- 40-50% reduction in reporting time
- 30-35% reduction in order processing time
- 25-30% reduction in information search time
Intangible benefits:
- Increased customer satisfaction
- Improved data-driven decision making
- Enhanced operational transparency
BANNA provides an ROI Calculator to help businesses estimate projected investment returns based on industry specifics and scale.
Offshore Services
How does your offshore staffing model work?
Our offshore staffing solutions provide Odoo Partners worldwide with high-quality technical resources at competitive rates. We offer:
Available Expertise:
- Odoo Developers: Full-stack programmers with Python/OWL expertise
- Functional Consultants: Business process specialists
- QA Specialists: Testing and quality assurance professionals
- DevOps Engineers: Deployment and maintenance experts
Engagement Models:
- Time & Materials: Flexible resource allocation
- Dedicated Team: Consistent staffing for ongoing projects
- Fixed Price Projects: Defined deliverables with guaranteed outcomes
- Mixed Models: Customized arrangements based on project requirements
Our team works Vietnam hours but with flexibility for international collaboration, using English as the primary communication language with international clients.
What quality standards do you maintain for offshore teams?
We maintain strict quality standards:
- Rigorous Recruitment: Only the top 3% of applicants join our team
- Continuous Professional Development: Regular training and certification
- Code Review Standards: Multi-level quality checks for all deliverables
- Knowledge Management: Comprehensive documentation for all projects
- Communication Protocols: Daily stand-ups, weekly progress reports, and monthly reviews
- Client Satisfaction Metrics: Regular feedback collection and performance evaluation
About BANNA Consulting
What makes BANNA different from other Odoo Partners?
BANNA offers several key differentiators:
- Practical Business Experience: Our consultants have direct business operation experience before becoming consultants, allowing us to understand management challenges firsthand.
- End-to-End Data Expertise: We can work across all business functions from Sales to Accounting, designing reports and dashboards that meet specific management needs.
- Results-Based Approach: We offer a 150% refund guarantee if we don't deliver on time, demonstrating our confidence and commitment.
- Training & Knowledge Transfer Focus: Unlike partners who create dependency, we prioritize making your team self-sufficient.
- Vietnam-Based, Globally Connected: We provide the ideal balance of cost-effectiveness and quality service.
How do I start working with BANNA?
Starting a partnership with BANNA is simple:
- Initial Consultation: Contact us via our website, email (info@banna.asia), or phone (+84 333 040 768) for a free initial consultation.
- Needs Assessment: We'll conduct a preliminary assessment of your business needs and objectives.
- Proposal: Based on your requirements, we'll prepare a detailed proposal including scope, timeline, and investment.
- Project Kickoff: Upon agreement, we'll organize a kickoff meeting to establish the project team, communication channels, and initial timeline.
- Implementation: Following our 5D methodology (Discover, Design, Develop, Deploy, Drive), we'll begin the implementation process.
We look forward to starting a conversation about your business needs and how BANNA can support your digital transformation journey.